Support Policy

1. Customer Support

• Our customer support team is available to assist you with any inquiries related to orders, products, or website navigation.
• We aim to respond to all queries within 24-48 hours.

2. Support Channels

• You can reach our support team via email at [email] or through our contact form on the website.
• We also offer support through social media channels and live chat during business hours.

3. Order Assistance

• For questions about your order, including tracking, changes, or payment issues, contact us with your order number for quick resolution.

4. Post-Purchase Support

• We offer post-purchase support for alterations or questions related to product care and usage. However, we do not offer free alterations for inaccurate measurements submitted by the customer.